Under Contract
SBA Pre-Qualified SaaS Business | Digital Comment Card & Customer Feedback Platform | 17-Year Company | 95% Recurring Revenue
Digital comment card SaaS for operational feedback and inspections
On NextCompany since September 3, 2026 (41 days)
Location undisclosedEstablished 2009
Business overview
This SaaS company sells a digital comment card and operational feedback platform. Users submit issues through QR codes, SMS, web links, or voice. The platform routes alerts to staff and tracks each issue to completion. Transportation hubs, healthcare facilities, and public venues use the product.
Asking price is $1,055,000, with $303,430 in revenue and $210,944 in cash flow. The company holds 42 contracts covering 450+ locations, with 95% recurring revenue. The owner spends about 15 hours each week on sales and partnerships. The business has operated since 2009.
Who is a good fit for this business
- Owner-operators who can run sales and partnerships on about 15 hours a week.
- Buyers seeking a B2B SaaS subscription model with 95% recurring revenue.
- Acquirers ready to expand reseller channels into healthcare, education, and municipal services.
- Buyers who can use SBA pre-qualification with a 10-year amortized balance.
Details
Frequently Asked Questions
This company sells a SaaS platform for operational feedback and digital inspections. Organizations capture issues as they happen. The software routes alerts to staff. Teams then track each issue through to completion. Users submit feedback through QR codes, SMS, web links, or voice.
The asking price is $1,055,000. Gross revenue is $303,430. Cash flow is $210,944. Recurring subscriptions account for 95% of revenue. Clients typically pay on monthly or annual contracts.
The company holds 42 active contracts. Those accounts cover 450+ locations. Many long-term accounts renew instead of leaving. Channel partners also resell the software and apply their own pricing margin.
The owner spends about 15 hours per week on sales, partnerships, and general activity. A part-time admin supports administration. A long-term fractional CTO oversees the platform. Two commission-based sales contractors handle selling. Support volume stays light, with a handful of customer inquiries each day.
Website Closers presents the company with SBA pre-qualification status. SBA terms on this listing allow a 10% down payment. Lenders amortize the remaining balance over 10 years. Those terms apply to a qualified buyer.